Koala Mattress Reviews
RATED ★★★★★
See why customers love their Koala mattresses
FAQs about Koala mattresses
Which Koala mattress is best for me?
It’s easy to feel overwhelmed, but we’ve designed our range so there's a perfect match for everyone. Think about your preferred feel, how hot you sleep, and who you share the bed with.
Koala Mattress: This mattress is a safe bet for nearly everyone. It has 7cm of Kloudcell® for cushioning and a simple system: unzip and flip the comfort layer to test both medium-firm and firm support at home. It’s the perfect proven foundation.
Koala Plus Mattress: If you tend to run hot or cold, this one adapts. You can flip the comfort layer for a medium-firm or firm feel, and flip the topper for a cool summer side or a warmer winter side. Extra support zones help keep your spine happy.
Koala Polar+ Mattress: Say goodbye to waking up sweaty. This mattress is engineered with heat-dissipating PolarBands™ to keep the surface noticeably cool. It’s the peace of mind you need for those hot summer nights.
Koala Luxe Mattress: For those who love a soft, luxurious feel but still need proper support. The plush 9cm copper-infused Kloudcell® layer cradles you, while seven targeted zones ensure lasting alignment.
How do Koala mattresses cater to different sleep positions?
We know one size doesn't fit all, which is why our range is built for versatility. Whether you're a side-sleeper needing a hug or a back-sleeper requiring a firm foundation, we have you covered.
Side sleepers will find immediate comfort in the top Kloudcell® layer. It’s made to cradle your shoulders and hips, not just let them sink.
If you’re a back or stomach sleeper, your spine needs a consistent, firm foundation. Simply flip the comfort layer in the Koala Mattress or Koala Plus Mattress to select the firmer feel for better alignment.
For those seeking the deepest comfort, the Koala Luxe Mattress combines our plush feel with seven targeted support zones for lasting, customised support in any position.
Which is the firmest mattress in the range?
If you know you need a firm mattress, we make it easy to find your match. The Koala Mattress and Koala Plus Mattress are designed with firmness flexibility in mind.
Simply unzip the comfort layer and flip it over. The firmer side provides the consistent, level support that back and stomach sleepers often prefer. Our high-density foam core is built for the long haul, helping to maintain its structure and resist sagging over time.
Personalised for two: The Koala Mattress lets you add the optional Partner Preference layer, so you never have to compromise on your ideal firmness again.
Which is the plushest mattress in the range?
The Koala Luxe Mattress is our best mattress for ultimate softness and luxury comfort. It is designed for those who want a deep, cloud-like feel without sacrificing proper support.
It features our deepest comfort layer: a plush 9cm Kloudcell® foam infused with copper. This responsive layer is made to provide superior pressure relief around your shoulders and hips while cradling your body.
The Luxe is engineered with seven targeted high-density support zones that work to cradle your body and ensure lasting alignment in any sleep position. This delivers contouring comfort that supports your body’s natural shape.
The copper infusion in the Kloudcell® layer is designed to help with temperature regulation, keeping you cool and fresh throughout the night. Available in sizes up to super king for an unmatched, serene sleep experience.
Which is the coolest mattress in the range?
If you struggle to stay cool at night, the Koala Polar+ Mattress is your ultimate solution. It is engineered to provide superior, active cooling performance and keeps you up to 5°C cooler while you sleep (internal R&D testing).
The cooling system works in three ways:
Active Heat Removal: Features PolarBands™—thermally conductive strips that actively enhance airflow and draw excess body heat away from the sleeping surface.
Cooling Comfort: The top layer uses cooling Kloudcell® foam, which is infused with cooling gel to prevent heat build-up.
Adaptable Comfort: Unlike traditional cooling mattresses, it still offers the Flippable Firmness option, allowing you to choose between a medium-firm or a firmer feel for your perfect support.
What is the Koala 120-night trial and returns policy?
Buying a mattress online should be stress-free. Take 120 days to relax and get comfortable. If you decide it's not working out, we’ll organise a return for a full refund of the purchase price.
For customers in major metro areas, we handle the logistics with free, scheduled pickup for large items.
Regional customers simply drop their return off at one of our main Fulfilment Centres (Sydney, Melbourne, Brisbane, Adelaide, Perth).