8 best stores for furniture delivery in Australia in 2025

When you’ve invited your mates over to watch the Aussie Rules with a couple of coldies on Saturday but you don’t have enough lounge furniture to seat them, you need to find an online store with pretty speedy furniture delivery.

Shopping online means you can find pieces to fill your space quick sticks. But some stores might leave you waiting weeks before your furniture arrives or make you pay through the nose for faster shipping.

Of course, none of this is a problem with Koala’s fast and flexible furniture delivery across Australia. Several other furniture stores offer delivery as well, so we’re unpacking them all to help you get your place furnished in (almost) no time.

Quick guide: 8 best stores for furniture delivery

1. Koala: The best furniture store for same-day metro delivery

2. IKEA: Budget-friendly pickup for DIY assemblers

3. King Living: Premium delivery for luxury buyers

4. West Elm: Globally-inspired designs for modern homes

5. Ecosa: Bed-in-a-box convenience for mattress shoppers

6. Freedom: Wide store network for click-and-collect

7. Lounge Lovers: White-glove service for hands-off buyers

8. Castlery: Sustainable shipping for Aussie shoppers

How we chose the best stores for furniture delivery

Delivery can add hundreds to your furniture budget or save you hours of hassle. We made our store picks based on how quickly they can get your shipment to your door and the quality of product that will arrive:

• Delivery speed and availability: Quick turnaround times mean you’re not left waiting weeks to furnish your space properly.

• Shipping coverage and costs: Wide coverage without excessive fees makes furniture accessible no matter where you live in Australia.

• Product quality and durability: Solid construction ensures your furniture lasts beyond the initial excitement of delivery day.

• Assembly requirements: Simple setup saves you hours of frustration and means you’re using furniture sooner rather than later.

• Return policies and trial periods: Generous trials let you test furniture in your actual home without financial risk if it doesn’t work.

• Customer service responsiveness: Helpful support keeps delivery issues from turning into major headaches that drag on for weeks.

• Price-to-quality ratio: Fair pricing relative to build quality means you’re not overpaying for delivery speed or rubbish furniture.

The 8 best stores for furniture delivery

1. Koala: The best furniture store for same-day metro delivery

Koala delivers award-winning modular furniture to front doors in metro areas within a couple of hours if you order before 3pm. That means you can pick your pieces while you’re sipping your morning flat white and be sitting on your new sofa in time for the evening news.

You can choose a date and four-hour delivery window when you place your order, so you’ll know exactly when your stuff will arrive. No waiting around for weeks or taking time off work for deliveries that might not even show up.

If you live in Sydney, Melbourne, or Brisbane, we can offload everything into your room of choice, take care of the assembly, and even recycle the packaging for you. But if you don’t, our modular pieces are super easy to move around and the tool-free assembly is a breeze. You don’t need an engineering degree or a mate with a toolbox to get set up.

Our 120-night trial gives you four months to figure out if our furniture works for your real life. Dinner parties, movie marathons, afternoon naps… you can try it all. If it doesn’t work out, we’ll pick it up for free in metro areas and give you a full refund. No catch, no loopholes.

Koala features

• Same-day metro delivery when you order before 3pm on weekdays

• Four-hour delivery windows that fit around your schedule

• Real-time tracking so you know exactly when your order will arrive

• Eco-friendly packaging that’s easy to break down and recycle

• Free metro return pickups during the 120-night trial period

• Tool-free assembly gets furniture ready in minutes

Koala pros and cons

Pros:

• Fast, flexible delivery

• Update or change delivery details before shipping

• Free returns pickup in metro locations

Cons:

• Free delivery applies to small items and orders that include mattresses only

• Regional and rural deliveries take a bit longer, but the closer you are to a fulfilment centre, the sooner you’ll receive your order

• No physical showrooms to try before buying, but 120-night trial beats any showroom visit

2. IKEA: Budget-friendly pickup for DIY assemblers

IKEA has two delivery options: To the Door and In the Home. The first one is ideal for smaller items that you can carry inside yourself, while the second one is better for larger orders where you might need a little help carrying your products inside. Either way, you’ll have to pay.

The Swedish furniture store also has a click-and-collect option, which lets you grab warehouse stock on the day you order it. This will save you shipping fees and waiting time, but you might need a ute to load your flat-pack furniture into.

IKEA features

• Free click-and-collect

• Delivery to your door or inside your home

• 365-day mattress exchange policy

IKEA pros and cons

Pros:

• Affordable, nationwide delivery

• Immediate warehouse pickup availability

• 12-hour and 6-hour delivery windows available

Cons:

• Delivery fees on all orders

• Parcel delivery takes 3 to 10 business days and all dates are estimated

• Can’t deliver to 3rd floor or higher in buildings that don’t have an elevator

(IKEA features reflect the information available on the IKEA website as of the publication date.)

3. King Living: Premium delivery for luxury buyers

High-end materials and sophisticated designs mean that King Living furniture can elevate any room. Every piece is made to order, so you can be sure your furniture will fit your space and style, which is brilliant if you’re working with tricky dimensions or have a very specific vision in mind.

The trade-off is that you’ll have to wait anything from 8 to 12 weeks before your pieces arrive. But if you’ve paid for the white-glove delivery service, won’t have to lift a finger when they do. The team will handle everything from unpacking to assembly and packaging removal.

King Living features

• Express or Deluxe delivery service options

• Fast Delivery program for arrival within 7 days

• Saturday delivery available

King Living pros and cons

Pros:

• Warehouse collection available

• Items can be held for up to 2 weeks from scheduled delivery

• SMS or phone notification before delivery arrival

Cons:

• 8 to 12 week standard delivery timeframe

• Deluxe delivery only available in select metro areas

• Regional delivery timeframes not specified clearly

(King Living features reflect the information available on the King Living website as of the publication date.)

4. West Elm: Globally-inspired designs for modern homes

West Elm opened its first Australian store back in 2013. The brand brings fresh, globally-inspired designs with clean lines and bold textures to modern Aussie homes across the country. The catch is that you’ll have to deal with international shipping timelines when ordering to Australia, and the timelines aren’t very clear.

You’re likely looking at 6 to 10 weeks for furniture to reach Sydney (and much longer if you’re in a regional area), which isn’t the most convenient when you’re excited about getting your home decorated. That said, the wait might be worth it considering the quality of the items that will be delivered.

West Elm features

• International shipping to Australia

• LOCAL program artisan pieces

• Globally-inspired modern designs

West Elm pros and cons

Pros:

• Unique mid-century modern aesthetic

• Physical stores for testing

• Returns process available for international orders

Cons:

• 6 to 10 weeks delivery time to Sydney

• Regional delivery not very reliable

• Customer service routed through USA

(West Elm features reflect the information available on the West Elm website as of the publication date.)

5. Ecosa: Bed-in-a-box convenience for mattress shoppers

Ecosa’s bed-in-a-box can be delivered to your door for free on the day (or the day after) you order it, if you live in a metro area. Because they’re compressed for shipping, the mattresses fit through tight doorways that would block traditional beds.

Once you’ve got your bed, it’s just a matter of stripping off the plastic and waiting a couple of hours for it to expand fully before you can sleep on it and test the firmness levels. You’ll have 14 nights to try it out before you can return it and get a refund.

Ecosa features

• Bed-in-a-box delivery

• Free metro deliveries for orders over $70

• Click-and-collect available at all stores

Ecosa pros and cons

Pros:

• Same-day delivery for a fee

• 100-night trial with free returns

• Mattress recycling program

Cons:

• Regional delivery fees apply

• Some remote postcodes not served

• Saturday delivery only available in Sydney and Melbourne, for a fee

(Ecosa features reflect the information available on the Ecosa website as of the publication date.)

6. Freedom: Wide store network for click-and-collect

With 60+ stores across Australia, Freedom lets you see and test pieces in person before you make a purchase. Besides their standard delivery, they offer click-and-collect and warehouse collection, which might actually be better than having your furniture shipped because timeframes often aren’t super clear up front.

Made-to-order items take up to 16 weeks to manufacture. The accurate tracking system lets you know exactly when someone over 18 needs to be home to accept delivery, avoiding redelivery fees for missed drop-offs.

Freedom features

• Flexible delivery through various carriers

• 60+ stores for click-and-collect

• Accurate delivery tracking system

Freedom pros and cons

Pros:

• Automated fulfilment across 50+ stores

• Real-time tracking available

• Reduced freight costs through multi-carrier approach

Cons:

• Delivery timeframes can be 6 to 10 weeks for some items

• Someone over the age of 18 must be available to sign for deliveries

• No change-of-mind returns on furniture

(Freedom features reflect the information available on the Freedom website as of the publication date.)

7. Lounge Lovers: White-glove service for hands-off buyers

Lounge Lovers furniture is made with beautiful fabrics and solid timber frames that’ll last decades. Plus, the brand’s premium delivery service includes placement and assembly, letting you go from empty space to styled lounge without breaking a sweat.

Free metro delivery sounds pretty sweet until you clock the timeframes. Standard orders run 4 to 8 weeks, which is fair enough for quality pieces. Custom orders stretch that out to 20 weeks, but getting exactly what you want might justify the wait.

Lounge Lovers features

• In-house delivery team

• Same-day delivery of in-stock items in metros

• Saturday delivery at no extra charge

Lounge Lovers pros and cons

Pros:

• Furniture delivered inside your home in metro areas

• Premium delivery service available at a fee

• 3-hour delivery window

Cons:

• 4 to 8 week standard delivery

• Custom orders take up to 20 weeks to arrive

• No assembly option for flat-pack range

(Lounge Lovers features reflect the information available on the Lounge Lovers website as of the publication date.)

8. Castlery: Sustainable shipping for Aussie shoppers

Castlery’s ECO Delivery initiative replaces fossil fuels with green alternatives on shipping routes, which means your furniture purchase helps cut ocean freight emissions without you paying extra. It’s a nice bonus if you care about eco-friendly furniture credentials. 

Delivery options range from basic drop-off to full assembly service that gets all your pieces put together where you want them. Timeframes sit at around 2 to 4 weeks for in-stock items, though you’ll wait longer for anything that needs to be specially ordered.

Castlery features

• ECO Delivery sustainability initiative

• Basic, Room of Choice, and White Glove service available

• In-stock items delivered in 2 to 4 weeks

Castlery pros and cons

Pros:

• Capped shipping fees

• Order tracking available

• 30-day returns policy

Cons:

• 20% to 30% restocking fees on returns

• Items must be as-new condition for returns

• Additional 20% fee for returns without original packaging

(Castlery features reflect the information available on the Castlery website as of the publication date.)

Comparison table: The best stores for furniture delivery

What’s included in furniture delivery services in Australia?

Basic delivery gets your furniture to your door, which works fine if you’re happy doing the heavy lifting yourself. You’ll handle getting it inside, unpacking everything, and hauling away the packaging materials.

Premium services cost more but handle the hard yakka for you. White-glove delivery means the team unpacks your furniture, assembles it in the room you choose, and hauls away all the boxes and wrapping. Some stores also offer old furniture removal, which can save you a trip to the tip.

Assembly might not be the most important for items that come in one piece, but it’s a smart thing to consider when you’re buying flat-pack furniture. If you’re not going for this option, it’s worth checking whether you’ll need tools, mates, or a bit of patience to get set up before you click “order.”

How do furniture delivery timeframes compare across Australia?

Metro delivery will beat regional shipping every single time. That’s because busier stores in more densely populated areas are better serviced and have way more delivery slots. If you’re in the city, you might be able to score same-day delivery while your mate in the bush waits weeks for the exact same sofa bed.

Stock availability makes a massive difference too. Grab something sitting in the warehouse and you could have it in days. But order custom sizing or special fabrics? You’re looking at weeks, maybe even months, weeks of waiting before it arrives.

You’ll also want to keep delivery windows in mind. Some stores give you a four-hour window, while others just say morning, afternoon, or the delivery date. The time of day your pieces will be delivered will depend on where your home is in relation to the warehouse and all of the other delivery destinations for that day.

Why Koala is the best store for furniture delivery

Koala offers fast, flexible delivery that gets goods to your door so you don’t have to watch TV from a folding chair for weeks on end after moving house or any other change.

If you order before 3pm on a weekday in a metro area, your pieces arrive the same day. That means you buy your furniture, knock it all together, and be sitting or sleeping comfortably in a matter of hours. Not months.

Our four-hour delivery windows are designed to fit around your actual schedule, which means you can get on with whatever you need to instead of waiting around for a delivery truck to arrive. And if it ends up that you don’t join the club of 50,000+ satisfied Koala customers, you can return your furniture just as easily.

Ready to furnish your place without the wait? Check out the full range of Koala furniture.