Business & Commercial

Program Benefits

  • Exclusive Trade Pricing
    Exclusive Trade Pricing
  • Dedicated Support
    Dedicated Support
  • Flexible delivery options
    Flexible delivery options
  • Install, assembly & rubbish removal
    Install, assembly & rubbish removal
  • Design support & tailored packages
    Design support & tailored packages
  • Corporate gifting
    Corporate gifting

Key Sectors

  • Cozy brown sofa with mixed pillows in a sunlit living room featuring a low stone coffee table and modern decor

    Trade

    Koala Trade Program supports interior designers, stylists, and boutique accommodation providers with a seamless way to source curated, award-winning furniture for high-end residential and boutique accommodation projects, supported by exclusive designer trade discounts and a dedicated support team. Our intuitive trade portal allows for easy self-serve checkout, making it simple to specify and order pieces for your projects. Whether you are styling a boutique Airbnb or furnishing a commercial space, we provide the tools to bring your design vision to life.

  • Commercial

    Koala Commercial delivers scalable furnishing solutions tailored for Build to Rent, property developers, and accommodation providers. We streamline large-scale projects by offering competitive bulk buy rates and large order consolidation. Our dedicated team ensures deliveries arrive exactly when and where they’re needed, with additional services for assembly and rubbish removal. From high-density builds to premium residential projects, we provide durable, sustainable furniture that delivers comfort and value without the logistical headache.

  • Smiling woman sitting cross-legged on a bed with a Koala mattress and unpacked Koala mattress box in front.

    Partnerships

    The Koala Corporate Partnership program is all about bringing our famous comfort to your professional world without the fluff. We’ve dialed in four ways to level up: Partner Promos for high-impact custom discounts, Staff Perks to reward your team with exclusive deals, Corporate Gifting for sustainable bulk-buy solutions that clients actually want, and Member Rewards that plug right into your existing loyalty ecosystem. It’s a seamless, no-worries way to add premium value to your brand and world-class comfort to your team and members.

Start the conversation

Whether you’re planning a new project, refreshing an existing space or looking to partner with us, our team are here to help.

Enquire now

Project Spotlight

  • The Berry View Hotel

    “Upgrading to Koala mattresses has transformed our guest experience. We now receive more compliments on sleep quality than ever before. Our guests say they sleep better on the koala mattresses than in their own beds at home.” 



    David Stubbs | Managing Partner

  • Local: Kensington

    “Partnering with Koala to furnish the apartments our inaugural Build-to-Rent development at Local: Kensington was an excellent experience...The result was a well-executed fit-out that aligned perfectly with our operational goals and makes for a great resident experience.” 



    Jennie Fojtik | Head of Operations

  • Happy family lying together on a mattress in a bright bedroom with medibank and koala partnership banner above

    Medibank Campaign

    “Koala are a partner dreams are made of, with perfect alignment to Medibank’s purpose of Better Health for Better Lives. Good sleep is a core foundation of everyday health and wellbeing, so partnering with Koala to reward our members through Medibank’s Live Better Rewards program was a no-brainer."

    Steven Davis | Head of Partnerships

Read on for our FAQs below, or send an enquiry via the button above.

Want to know more?

How does the Koala Trade Program work?

Sign up via the form and our team will onboard you into our Trade Program. Once approved, you will receive your Welcome Email which will include instructions on how to shop.

When you sign into your account on au.koala.com, your trade prices will automatically show up on the product pages and you’ll be able to shop autonomously - no discount codes needed!

If you’re needing invoicing, please reach out via the contact us button on your Welcome Email or the Contact Us form on the Trade Page and the team will take you through the process.

If you have any questions, you can reach the team at commercial@koala.com

What trade discount do I get?

Discounts can vary depending on the product and volume of your order. Our commercial team will work through this with you.

What payment options are available?

We can accept card payments and bank transfers.

What services do you offer?
  • Dedicated support
  • Large Order Coordination
  • Exclusive Trade Pricing
  • Design Support and Tailored Furniture Packages
  • Customised Services: Flexible Delivery Options, Assembly and Rubbish Removal

What do I do if I have a small order that I’d like to do through the website?

Once approved for our Trade Program you will see your trade prices online and they will automatically apply at the checkout - no discount codes needed, shop as normal! 

What do I do if I have a larger order I need more help with?

Contact us at commercial@koala.com or (02) 7501 0107. Provide as much info as possible about your order and one of our business specialists will be in touch in 1-3 business days.