6 best online furniture stores in Australia in 2025

When life's going flat out, buying furniture online can save you wasting your Saturday arvo getting lost in showrooms that feel more like mazes.

The best online furniture stores in Australia give you the option to shop from anywhere and get pieces delivered right to your door, but they're not all equal. Case in point: Koala offers fast, flexible shipping, while other shops might have you waiting weeks.

So, how do you know where to buy furniture online in Australia? We've got you covered. This guide spotlights six online stores that can make decorating your place easy as.

Quick guide: 6 best online furniture stores for Australian homes

1. Koala: The best online furniture store for quality Australian designs

2. West Elm: Unique aesthetic for mid-century modern fans

3. Ecosa: Adjustable mattresses for fussy sleepers

4. Freedom: Wide selection for The Block fans

5. IKEA: Budget basics for starter homes

6. King Living: High-end furniture for big budgets

How we chose the best online furniture stores in Australia

These stores made the cut because they deliver quality, stylish furniture that offers Aussie shoppers great value in their price range. We looked at:

• Product quality and durability: materials, construction, and real-world longevity

• Customer service and returns: trial periods, refund policies, and support responsiveness

• Delivery options and speed: shipping times, costs, and metro versus regional coverage

• Sustainability credentials: environmental certifications, ethical sourcing, and eco-friendly practices

• Value for money: pricing relative to quality, warranties, and long-term investment

• Customer reviews and ratings: verified buyer feedback and awards

• Australian presence: local operations, Australian-made options, and support for Aussie businesses

The 6 best online furniture stores for Australian homes

1. Koala: The best online furniture store for Australian homes

Koala delivers award-winning furniture straight to your door with no showroom markups. Since 2015, we've served over 570,000 Aussie customers with mattresses, sofa beds, and modular furniture that's built to last.

You're getting B Corp certified pieces that come together with tool-free assembly. That means you won't be left frantically searching for a missing screw in the middle of the night. Everything clicks into place easily, so you can set up your space effortlessly.

All Koala furniture comes with a 120-night trial. That's four months to test everything in your actual living space, not some spotlit showroom. If it's not working out, we'll pick up large items for free in major metros and give you a full refund.

There's also the added bonus of knowing that furnishing your home won't cost the earth. We're a 1% for the Planet member, donating a portion of our sales to environmental causes (including protecting actual Koalas) every year.

Our three-time ProductReview Award wins for both sofa beds and mattresses back up the quality. You're covered by a 5-year warranty on furniture and 10 years on mattresses. Same-day delivery in major metros means you can order before 3pm on a weekday and sleep on your new mattress tonight.

Koala features

• Four full months to test furniture in your real life, with free metro pickup if you're not happy

• Order before 3pm weekdays for same-day metro delivery, or pick a four-hour slot that fits your day

• Knockdown designs snap together without tools and can easily be taken apart when you move

• B Corp certified 1% for the Planet member that's donated $6.5M+ to environmental causes

• FlipBed™ sofa bed technology turns from sitting to sleeping in four seconds with no noise or clunky steel frames

• 2023, 2024 and 2025 ProductReview Award winner for our sofa bed and mattress designs

Koala pros and cons

Pros:

• Award-winning products with 50,000+ five-star reviews from verified buyers

• Free returns in major metro areas with full refund on purchase price

• Five-year furniture warranty and ten-year warranty on mattresses

Cons:

• Mid-market pricing sits higher than budget competitors like IKEA, but the quality is excellent

• Only one physical outlet location in Campbelltown, NSW for those who prefer in-person shopping

• Delivery fees apply for furniture purchases without a mattress, but all small items are delivered for free with standard shipping

2. West Elm: American aesthetic for mid-century modern fans

West Elm designs 95% of their products in-house, which explains why they're often so unique. Their LOCAL program connects you with over 1,000 regional makers, designers, and artists who sell work through West Elm stores.

Free design consultation services come standard whether you need help in-home, virtually, or in-store. You should be prepared to wait a while for your furniture to arrive, though. Metro deliveries typically arrive 5 to 14 days after ordering for in-stock items while special orders can take 8 to 10 weeks.

West Elm features

• Modern furniture with mid-century and contemporary design influences

• Free design consultation services

• Fair Trade Certified products

West Elm pros and cons

Pros:

• GREENGUARD Gold certified products

• LOCAL program offers unique pieces from regional artists

• FSC-certified sustainable wood products

Cons:

• Delivery takes at least 5 days

• Australian pricing is higher than US pricing for West Elm's trademark style

• 30-day return window is relatively short

(West Elm features reflect the information available on the West Elm website as of the publication date.)

3. Ecosa: Adjustable mattresses for fussy sleepers

Ecosa launched in Melbourne in 2015, creating bed-in-a-box mattresses with a twist. Their signature 3-in-1 adjustable firmness lets you flip the top layers to change how the mattress feels, giving you medium-firm, firm, or extra-firm options in one purchase.

The 100-night trial period gives you over three months to test the mattress and the 15-year warranty covers all materials and workmanship. Whenever you decide you're done with your mattress, you can return it to Ecosa and they'll run it through their recycling program.

Ecosa features

• Adjustable 3-in-1 firmness system

• 100-night risk-free trial

• Free waterproof mattress protector included with mattress purchase

Ecosa pros and cons

Pros:

• CHOICE® #1 Mattress Brand in 2025

• B Corp certification

• 15-year warranty on select mattresses

Cons:

• All-foam construction lacks bounce that spring mattresses offer

• Firmer feel may not work well for lightweight side sleepers

• Higher price than other online furniture stores

(Ecosa features reflect the information available on the Ecosa website as of the publication date.)

4. Freedom: Wide selection for The Block fans

As the official style partner of The Block since 2003, Freedom knows a thing or two about what works in Aussie homes. However, their 30-day change-of-mind policy only covers homewares, so you need to be sure of your design decisions. Otherwise, you could get stuck with something that doesn't work in your space.

They do have 60+ stores across Australia and New Zealand, though. This gives you the option to see pieces in person before buying online. There are extended warranties of up to 12 years on upholstery frames, but only for myFreedom members.

Freedom features

• Wide product range

• Multiple financing options

• MyFreedom loyalty program rewards

Freedom pros and cons

Pros:

• 40+ years of Australian heritage and design

• The Block partnership brings trusted styling advice

• Extended warranties of up to 12 years

Cons:

• Made-to-order items take up to 16 weeks for manufacturer

• Change-of-mind returns don't cover furniture, only homewares

• Mixed reviews on quality control, and customer service can be tough to get hold of unless you pop into a store

(Freedom features reflect the information available on the Freedom website as of the publication date.)

5. IKEA: Budget basics for starter homes

IKEA sells flat-pack furniture—everything from sofas and storage boxes to kitchen cabinetry and beds—from 480+ stores across 63 countries. Their Democratic Design philosophy balances form, function, and quality with costs. You get Scandinavian style without the premium price tag, which can be convenient when you're furnishing a first home or rental.

The Swedish furniture company is famous for its self-assembly approach, which is what helps to keep pieces affordable. The picture-based instructions are supposed to make setup straightforward even for novice DIYers, but some items can take hours to put together.

IKEA features

• Wide range of furniture for all rooms in the home

• 10- to 25-year warranties on select items

• Circular business commitment

IKEA pros and cons

Pros:

• Multiple Red Dot Design Awards

• Same-day furniture pickup from warehouse locations

• Budget-friendly furniture

Cons:

• Flat-pack assembly takes time even with instructions

• Delivery fees apply to all orders unless you opt to 'click and collect'

• Some furniture isn't made to last

(IKEA features reflect the information available on the IKEA website as of the publication date.)

6. King Living: Premium furniture for big budgets

Family-owned and -run King Living has been in business since 1977. They handle everything from design to manufacturing in-house and operate retail showrooms in Australia, the United States, Canada, United Kingdom, New Zealand, Malaysia, Singapore, and China

Their trademarked Postureflex Seating System and the engineered King Living Steel Frame have earned them multiple awards. That does come at a cost, though. King Living products are priced on the premium end.

King Living features

• 25-year steel frame warranty on all indoor sofas

• Complete modular flexibility

• Own design, manufacturing, and retail processes

King Living pros and cons

Pros:

• Tailored removable couch covers

• Australian-designed

• High-quality materials

Cons:

• Premium pricing not accessible for budget-conscious buyers

• No free trial period, only a returns policy

• Custom orders involve longer delivery times than in-stock items

(King Living features reflect the information available on the King Living website as of the publication date.)

Comparison table: The best online furniture stores australia

Is buying furniture online in Australia a good idea?

Buying furniture online actually works out pretty well these days. You skip the queues, pushy sales staff, and long showroom visits. Instead, you're browsing from your couch with a coffee, comparing prices across multiple stores in minutes.

Lots of online retailers also offer trial periods that let you test furniture in your actual home—for example, Koala offers a 120-day trial. This means you can use items for months, not just sit on them for 30 seconds in a showroom. Your kids can bounce on the sofa, your dog can claim their spot on the occasional chair, and you'll know if it fits your space properly.

Delivery and returns have gotten way easier too. Most online furniture stores ship fast now, with some delivering same-day in major cities. Plus they'll collect larger items from your home if you want to send them back.

How do online furniture trials really work?

Most furniture online stores in Australia offer trial periods between 30 and 120 nights. You order the piece, use it in your actual home, and then you decide. The trial starts when the furniture arrives, not when you order.

During the trial, you can properly test everything. Sleep on that mattress for a few months. Host dinner parties with your new table. Munch on popcorn while watching movies on the couch. This beats spending 10 minutes trying a piece out in a showroom.

Usually, if you're not happy with the product, you'll contact customer service before the trial ends and they'll send someone out to collect the item. This is often quick and easy (and cheap) for customers in metro areas, but it might be a little more complicated if you live in a remote area.

Why Koala is the best online furniture store in Australia

Koala delivers high-quality furniture that's designed in Australia without the hassle of having to visit a showroom. You're getting award-winning designs with proper trial periods and warranties that give you peace of mind in your decor investment.

Tool-free assembly means you won't spend hours deciphering confusing diagrams. And when you combine that convenience with same-day delivery in major metros, you could order a couch at tea time and be watching telly on it that same evening. And best of all, you can use our 120-day trial—if you don’t love your new piece of furniture, you can return it for a full refund. No catch, no loopholes.

More than 570,000 Aussies love Koala products. Explore our full range of Australian furniture for comfy pieces that are designed with real life and the planet in mind.

FAQs about best online furniture stores australia

What is the best online furniture site?

Koala tops the list for online furniture shopping in Australia. You're getting locally designed pieces from a B Corp certified business that knows what Aussie homes need. That's why more than 570,000 customers have chosen Koala.

Who is the biggest furniture retailer in Australia?

IKEA operates as one of the largest furniture retailers globally with 480+ stores. In Australia, Freedom also has a strong presence with 60+ stores. Both brands offer big product ranges with different approaches to pricing and quality.

What is the best time of year to buy furniture?

End of financial year sales in June and July usually equal big discounts at furniture stores in Australia. Retailers clear stock to make room for new collections. Black Friday, Cyber Monday, and Boxing Day are also good times to buy.

Is Koala furniture sustainable?

Yes. Our modular knockdown designs make shipping more efficient and allow repeated reassembly, which helps to prevent furniture from ending up in the landfill. We also use eco-friendly materials that are certified for safety and low emissions. Read more about our sustainability efforts.

Is Koala an Australian brand?

Koala launched in Australia in 2015 and remains proudly Australian-owned. We operate in Australia with our Treehouse headquarters in Sydney. When you buy Koala products, you're getting furniture designed specifically for Australian homes.

What is the best sofa bed in Australia?

Koala's sofa beds have won ProductReview Awards three years running. You get a proper mattress-quality sleep surface and the modular design lets you configure the sofa bed for different room sizes. Plus, the FlipBed technology turns from sit to sleep in 4 seconds.