Koala Sofa Reviews
RATED ★★★★★
See why customers love their Koala sofas
FAQs about Koala sofas
How does the sofa design compare with my existing decor and space requirements?
From classic to contemporary styles, our sofa collection will complement all sorts of aesthetics and setups. Choose from a range of sizes, colours, fabrics, and modular configurations to suit your space. Whether you're working with a smaller apartment or open-plan living, it’s easy to create a look that feels right at home.
What is the warranty or return policy for the sofa?
All Koala sofas and modular couches come with a 120-night trial and a 5-year warranty. If it’s not the perfect fit or to your taste, you can return it for a full refund of the purchase price.
How durable and easy to maintain is the sofa, especially regarding cleaning and wear?
Koala sofas and modular sofas are built for everyday life. They feature high-quality materials and practical fabric finishes, built for durability and ease. Many sofas come with removable, washable covers for easy care. Whether you're relaxing solo or entertaining guests, you’ll enjoy support that lasts—and a sofa that’s easy to keep clean.
What are the dimensions and layouts available for the sofa or modular sofa?
Our modern sofas and modular sofas come in various sizes, shapes, and configurations. Whether you need a compact 2-seater or a generous sectional sofa with corner units and ottomans, we’ve got flexible solutions for all kinds of living spaces. Our modular couches will evolve with your lifestyle—add or remove pieces anytime.
How does the 120-night trial work?
Your 120-night trial starts the day your Koala product arrives—no activation needed! Take your time to sit, sleep, and stretch out to see if it’s the right fit for you. If you’re not feeling it, no worries—just let us know within 120 nights, and we’ll give you a full refund of the purchase price.
If you’re in metro Sydney, Melbourne, Brisbane, Adelaide, Canberra or Perth, we’ll pick up larger items like mattresses, bed bases, and sofas for free.
For regional and rural areas, the trial still applies, but return shipping isn’t covered, so you’ll need to drop your return off at one of our Koala Fulfilment Centres located in Sydney, Melbourne, Brisbane, Adelaide and Perth.
For smaller items like pillows, homewares and sheets, we’ll send you a free return label so you can pop them in the mail.