Black Friday 2026 officially falls on Friday 27 November, and Cyber Monday follows on Monday 30 November. Black Friday always lands the day after US Thanksgiving, which is held on the fourth Thursday of November. Koala's Black Friday Cyber Monday sale dates are still TBC, so keep an eye on this page for the latest offers

Black Friday began as an in-store shopping day, and Cyber Monday was created as its online follow-up. Today most retailers run both as one continuous sales event. At Koala, you can shop our Black Friday Cyber Monday offers online across the whole sale period.

Black Friday and Cyber Monday are officially two separate days, but most retailers and sales now run for a week or more around them. Koala's Black Friday & Cyber Monday Sale for 2026 is still TBC so sign up to stay updated.

Yes. Every Koala product comes with a 120-day trial, whether you bought it at full price or on sale. The trial starts on the day your order is delivered, not the day you place it. If you're not happy, you can return the product for a full refund of the purchase price. Check out the 120-day trial page here for more information.

Yes. Everything you buy in the Black Friday sale comes with Koala's 120-day trial, the same as full-price orders. If it's not right for you, you can return it within the trial for a full refund of the purchase price. For exchanges, contact our Customer Support team and we'll walk you through your options.

No. Discount codes can't be combined with other discounts, sales or promotions, including our Black Friday Cyber Monday offers.

The best way to prepare for Black Friday is to know exactly what you want before the sale starts. We know buying a new sofa bed, mattress, or modular sofa is a big decision for some, so here's a few simple steps to make it easier:

• Measure your space, including doorways and hallways, so your new sofa or bed fits where it's going.
• Shortlist your favourites and check which sizes and colours you want.
• Get to know the 120-day trial so you can buy with confidence.
• Shop early, because popular sizes and colours can sell out.

The big one from us is our risk-free 120-day trial. Take 120 days to get really comfortable with your new item. If it’s not right for you, contact us to organise a return and we’ll give you a full product refund. No catch, no loopholes.

Yes! Black Friday is one of the best times to get your Christmas shopping sorted, because the offers land well before the December rush. If you want your order to arrive before Christmas, check delivery timeframes in our Help Centre before you check out,

The fastest way to reach Koala during the sale is through our Customer Support contact form. Many common questions are answered in our Help Centre, so it's worth checking there first.

Yes. Black Friday is one of the best times of year to buy a mattress or sofa, because you get sale pricing on big-ticket pieces you'll use every day. At Koala, sale purchases still come with the 120-day trial, so you can take your time deciding at home.

Koala runs sales throughout the year, and you can see what's coming next on our Upcoming Sales page. Check back regularly so you don't miss your next chance to save, or sign up to receive a notification as soon as our next sale goes live.