120-night trial and easy returns
Try any koala product for 120 nights. If you don't love it, ship it back and we'll give you a full refund. In most areas of Sydney, Melbourne, Brisbane, Perth and Adelaide we'll even pick it up for free.
how it works
unbox and jump in bed
It takes time to get to know our products, so play, sleep and dream with our products for up to 120 nights before you give your verdict.
don't like it? let us know
Contact us to organise a hassle-free return.
send it back
In most areas of Sydney, Melbourne, Brisbane, Perth and Adelaide, we'll come and pick up your return for free. Otherwise, we’ll get you to send it back to the nearest depot.
we’ll refund every cent
Once we’ve received your return, we’ll give you a full refund.