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Our Gift Cards Are Easy
The Koala Gift Card is perfect when you’ve run out of time, or for those fussy friends and family members. You choose a gift card, they choose what they want.
How to Gift
Purchasing
Simply select a gift card amount and then add to your cart. We don’t offer discounts on our gift cards.Gifting
After your purchase is confirmed, you will receive an email with a unique code for each gift card. To deliver your gift, simply share this code with your lucky recipient.How to Redeem
To redeem the gift card, the recipient can enter the code into the discount field on our checkout page.
Gift Card Terms and Conditions
- Our gift cards cannot be purchased at a discount or as part of any promotion. Gift cards can only be purchased and redeemed at au.koala.com. Gift cards expire 3 years from the issue date.
- Your gift card will be delivered via email after order confirmation, this email contains a unique code to pass on to your recipient.
- Gift cards are non-refundable. Any remaining card balance can only be redeemed at au.koala.com and is non-transferrable.
- If a product was purchased using a gift card and returned, the value deducted from the gift card will be refunded back on to the gift card.
Still Have Questions?
Treehouse
Map MeUnit 12 37-41 O’Riordan Street, Alexandria (entry via Collins Street), NSW 2015, AustraliaThe treehouse is currently closed due to COVID-19 but don’t worry. All koala products come with our 120-night trial! Try any product at home and return if you don’t love it.
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