Our Gift Cards Are Easy
The Koala Gift Card is perfect when you’ve run out of time, or for those fussy friends and family members. You choose a gift card, they choose what they want.
How to Gift
PurchasingSimply select a gift card amount and then add to your cart. We don’t offer discounts on our gift cards.
GiftingAfter your purchase is confirmed, you will receive an email with a unique code for each gift card. To deliver your gift, simply share this code with your lucky recipient.
How to RedeemTo redeem the gift card, the recipient can enter the code into the discount field on our checkout page.
Gift Card Terms and Conditions
- Our gift cards cannot be purchased at a discount or as part of any promotion. Gift cards can only be purchased and redeemed at au.koala.com. Gift cards expire 3 years from the issue date.
- Your gift card will be delivered via email after order confirmation, this email contains a unique code to pass on to your recipient.
- Gift cards are non-refundable. Any remaining card balance can only be redeemed at au.koala.com and is non-transferrable.
- If a product was purchased using a gift card and returned, the value deducted from the gift card will be refunded back on to the gift card.
Still Have Questions?
Phone1800 KSLEEP(1800 575 337)
- Mon-Fri 8am-8pm AEST
- Saturday 10am-5pm AEST
- Sunday 10am-5pm AEST
- Mon-Fri 8am-10pm AEST
- Sat-Sun 10am-5pm AEST