stay up to date

subscribe now

What is Koala’s Premium Delivery option?

You asked for it, so we delivered! Koala now offers Premium Delivery which is a paid delivery option for metro customers Australia wide.

What is the delivery service?

Our two-man courier team will bring your product(s) into the room of your choice, including up any stairs or lift within 2-3 business days of your purchase.

The Premium Delivery service includes delivering the product(s) to the room of your choice, unpacking the products, assembling them (excluding pillows, and linen), and removing the packaging from your home.

Please note that Premium delivery does not include removal, and disposal of your old mattress or furniture. We do offer a take back service for old mattresses through our partner Soft Landing for metro customers in Sydney, and Melbourne. You can find out more about this service here.

What products are eligible for this delivery option?

Purchases of the mattress, sofa or bed base are eligible for Premium Delivery for metro customers.

Pictured: Koala Sofa in midnight blue

How much does it cost?

Premium Delivery costs an additional $90. Normal delivery is free Australia wide on weekdays!

Can I get Premium Delivery on weekends?

Premium Delivery is only available on weekdays.

About the writer

Bernice Averion is the Growth Marketer for Australia at Koala. Here since March 2017, she manages the introduction of new digital media opportunities, the affiliate program, referral program, influencer program, and content strategy. Outside of work she is a blogger who posts about lifestyle, bridal, fashion, and beauty.



IG: @bunnybernice

Shop Now

stay up to date - subscribe now